Say what you need.
If you already know the topic, send a brief email and a link to any useful context.
Use this page for a short note, a fit check, or an update on an existing thread. If the work is real, the guided intake is usually the cleaner next step.
Pick the path that matches the shape of the message. Simple note, active project, or new work.
If you already know the topic, send a brief email and a link to any useful context.
It gives the studio the details needed to route, judge fit, and avoid back-and-forth.
If you are following up, include the project name and the cleanest thread or ticket reference you have.
The goal is to make the next step obvious without oversharing sensitive material in an ordinary message.
Problem summary, urgency, stack or platform, relevant links, and what changed.
Passwords, private keys, seed phrases, and broad production credentials.
If the work is substantive, move into guided intake so the packet can be normalized.
If it is just a quick clarification, a short email is fine.
That is the cleanest public contact point. If the note needs triage, Sheila can move it from there.
If the message needs secret handling, the public inbox is not the place. Start small, then route it properly.